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01-132019How to extend ultra slim led panel light warranty?You are expected to contact the after-sale team to extend the warranty. Please understand that the extended warranty have terms and conditions which may not match...
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01-132019How long is the warranty period of led panel fixture ?The warranty period of the led panel fixture is run from the day of the order to obtain a certain period of time. If a malfunction occurs during the warranty period...
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01-162019Does linear led light fittings have warranty period?Hopes you are satisfied with the purchase. If your product needs repair during the warranty period, please call us. Your satisfaction with the order is our primary concern...
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01-162019How to pay for led linear light fittings ?Offers several different payment methods. Consult the customer service department to find the most suitable payment method. Our company uses one of the top payment...
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01-162019Is modern linear light fixtures tested before shipment?Linear light fixture is tested before shipment and this inspection is completed based on regular QC Evaluation, or depending upon customer requirements. Samples...
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01-162019What kind of packing is provided for commercial linear lighting ?See "Product" page to find the packing methods offered. We are serious about the packing material used for commercial linear lighting , and of the opinion that packing...
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01-162019Can we arrange the suspended linear light fixture shipment by ourselves or by our agent?Please let us help if you have any questions about shipping from China, and hope we can work together to find the right logistics just for YOU. understands that...
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01-152019Where to get help if linear pendant light fixtures gets problem during the use?After identifying the problems of linear pendant light fixtures , will arrange the most professional after-sales team to help you. By following the instruction manual...
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01-152019How to contact your after-sale service division?So as to provide the best quality after-sales service, has an after-sales service department to provide consulting services on all led ceiling panels related problems...
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01-152019What should I do once I receive led panel cost imperfections?Please send photos of imperfections to immediately. Any details may be attached. We carry out strict quality control throughout the production, from incoming materials...
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01-182019What to do if it is incomplete custom led light panels delivery?If the quantity of custom led light panels is not correct as you need, please contact us as soon as possible. When you receive the goods, we suggest that you inspect...
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01-182019What to do if led panel light manufacturers in china is damaged during shipping?Makes every effort to protect the product from damage, but it cannot be fully guaranteed. If you find any damage, please write it down. Your record will be of great...
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01-182019What port of loading available for backlit ceiling panels ?Most of the time, will choose the port closest to the warehouse. If you have to define a port, please contact our Customer Service.In order to provide best , Dolight...
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01-172019How can I track my led panel light fittings ?You can easily know the logistics of led panel light fittings through various ways. After we deliver the goods, you will receive a tracking number so that you can...
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01-172019Does have forwarder?Has been working with reliable forwarder partner for years. By working with reliable and trustworthy forwarder, we can guarantee the most efficient and convenient...
